§ 52.032 SURVEYS AND INVESTIGATIONS.
   (A)   It shall be the responsibility of the water consumer to conduct or cause to be conducted periodic surveys of water use practices on his or her premises as necessary to determine whether there are actual or potential cross-connections in his or her water supply system. The city shall have the authority to conduct or cause to be conducted periodic surveys and investigations of water use practices within a consumer’s premises to determine whether there are actual or potential cross-connections to the consumer’s water supply system through which contaminants or pollutants could backflow into the public water system. The city may conduct these surveys to provide information in determining what level of protection will be necessary to protect the public health and safety.
   (B)   On request by the city, the consumer shall furnish information on water use practices within his or her premises. If the consumer refuses to submit the proper information or to cooperate in obtaining the proper information, the city shall treat the premises as if no appropriate cross-connection survey has been completed, and in such event, the consumer shall be required to install an approved backflow prevention device as required in § 52.034(C).
   (C)   The duly authorized agent of the city shall have the right to enter any premises served by the public water supply system at all reasonable times for the purpose of making surveys and investigations of water use practices. In order to inspect any premises, said agent shall give notice setting forth a proposed date and time to the consumer at least ten days in advance. If the consumer cannot make the premises available for inspection at the proposed date and time, the consumer shall contact the city and arrange for another date and time for the inspection. If the city and the consumer cannot agree on a date and time, then the city shall treat the premises as if no appropriate cross-connection survey has been completed, and in such event, the consumer shall be required to install an approved backflow prevention device as required in § 52.034(C).
   (D)   The City Council is hereby appointed as a Hearing Board to hear differences between its duly authorized agent and any consumer on matters concerning interpretation and execution of the provisions of this subchapter by the agent. Any consumer aggrieved by being required to pay the expense of installing, furnishing and/or maintaining a backflow prevention device may, within 14 days of the act or event causing the grievance, request a hearing in writing to present such grievance to the Hearing Board. Said Board shall schedule the matter for hearing within 30 days and provide written notice of the meeting by first class mail to the consumer. The notice shall be mailed to the consumer at least seven days and not more than 21 days before the hearing. At the hearing, the consumer shall first state the nature of the grievance and the city’s agent shall be entitled to respond thereto, whereupon the Hearing Board shall render its decision which will be binding upon the consumer and the agent.
(Prior Code, § 6-233)