(A) Discriminatory practices prohibited.
(1) A grantee shall not deny service, deny access, or otherwise discriminate against subscribers, programmers, or residents of the city on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, physical disability, or age.
(2) A grantee shall not discriminate among persons or take any retaliatory action against a person because of that person's exercise of any right it may have under federal, state, or local law, nor may the grantee require a person to waive such rights as a condition of taking service.
(3) A grantee shall not deny access or levy different rates and charges on any group of potential residential cable subscribers because of the income of the residents of the local area in which such group resides.
(4) Subject to applicable law and except to the extent the city may waive such a requirement, a grantee is prohibited from discriminating in its rates or charges or from granting undue preferences to any subscriber, potential subscriber, or group of subscribers or potential subscribers; provided, however, that a grantee may offer temporary, bona fide promotional discounts in order to attract or maintain subscribers, so long as such discounts are offered on a non-discriminatory basis to similar classes of subscribers throughout the city; and a grantee may offer discounts for the elderly, the handicapped, non-for-profit persons or organizations, or the economically disadvantaged, and such other discounts as it is expressly entitled to provide under federal law, if such discounts are applied in a uniform and consistent manner. A grantee shall comply at all times with all applicable federal, state, and city laws, and all executive and administrative orders relating to non-discrimination.
(5) A grantee may impose different financial terms and conditions on different subscribers based on rational classifications (for example, the subscriber's credit history), provided that such imposition does not violate applicable state or federal law.
(B) Subscriber privacy.
(1) A grantee shall at all times protect the privacy rights of all subscribers, including but not limited to those rights secured by the provisions of Section 631 of the Cable Act, 47 U.S.C. § 551.
(2) A subscriber may at any time revoke any authorization to release information by delivering to the grantee in writing, by mail or otherwise, the subscriber's decision to revoke the authorization. Any such revocation shall be effective upon receipt by the grantee.
(3) A grantee shall not condition subscriber service on the subscriber's grant or denial of permission to collect, maintain or disclose personally identifiable information except to the extent that such information is necessary for credit check or billing purposes. A subscriber may at any time revoke any permission previously given by delivering to the grantee a written statement of that intent.
(Ord. 2015-20, passed 11-10-2015)