If a consumer has remitted utility payments in excess of what is due to the City, the consumer may apply to the City for a refund within one (1) year of the date the overpayment was made. The City shall audit the consumer’s account and may request any additional information the City requires to determine that a refund is due. If the City determines that a refund is due, the City shall pay the refund with interest at three and one- half percent (3.5%) per annum beginning thirty (30) days from the date of payment. In the event that the City determines that a refund is due and the consumer has other outstanding delinquencies due to the City, the City may first apply any refund to those outstanding delinquencies and then remit any remainder to the consumer. A claim for refund not filed within one (1) year of the over-payment date is forever barred.
(Ord. No. 2001-05, passed 5-8-01; Am. Ord. 2005-18, passed 10-5-05)