(A) The grantee shall render efficient service in accordance with such rules and regulations as promulgated by the Federal Communications Commission and other federal and state regulatory agencies.
(B) The grantee shall provide a uniform, strong signal, free from distortion and interference, and shall not interrupt services unless absolutely necessary.
(C) If requested in writing by the City Council within three years following the granting of a franchise, said cable system shall provide at least one public access channel; provided, however, the grantee may drop a programming channel if such request is made.
(D) The grantee shall provide all reasonable technical and programming assistance to all parties programming on the grantee’s cable system.
(E) In the event of an emergency as declared by the Mayor, or disaster, the grantee shall upon request of the Mayor make available its facilities to the city for emergency or disaster and shall provide such personnel as necessary to properly operate under the circumstances.
(F) The grantee shall respond to all service calls and correct malfunctions in its equipment within the time periods stated in § 114.23(A).
(Ord. 94-0-6, passed 9-12-94)