(a) The following persons may appeal under this section:
(1) An alarm user who has been assessed a false alarm administrative fee may appeal the question of whether or not a false alarm has occurred.
(2) An alarm user subject to an order to disconnect for failure to make reasonable efforts toward correction of a false alarm situation may appeal the determination that such reasonable efforts were not made.
(3) An alarm user subject to an order to disconnect for failure to obtain or renew a user's permit as required by Section 707.10 may appeal the issue of whether or not that user had a permit in effect for the location in question or was required by this chapter to have such a permit.
(4) An alarm user subject to an order to disconnect for failure to pay when due an administrative fee assessed under Section 707.11 for excessive false alarms may appeal the issue of whether or not such payment was made on time.
(b) A written request for an appeal must be submitted to the Chief of Police within ten days after notice of the false alarm administrative fee or of a disconnect order was mailed or otherwise delivered to the last known address of the alarm user or to the address at which the alarm system is located. The alarm user-appellant shall have the right to present written and oral evidence to the Chief of Police at a hearing on the appeal and shall have the burden of proving his or her case by a preponderance of the credible evidence. Notice of the hearing date, hour and place shall be mailed or otherwise delivered to the last known address of the appellant or to the address at which the alarm system is located at least ten days prior to the hearing.
The Chief of Police may sustain, modify or reverse the decisions appealed from and the decision of the Police Chief shall be made in writing and shall constitute a final administrative order.