(A) Termination for delinquency. The city shall have the right to and will terminate water, wastewater and solid waste collection services to any customer, disconnecting the supply of water ten days after the due date (fifteenth), i.e. a customer's bill becomes delinquent and notice of late payment having been given. The bill shall be considered delinquent if it is not paid in full by the twenty-fifth day of each month at 4:30 p.m. A customer's account will be considered delinquent and will be disconnected. A fee of $45 (inside city limits) or $60 (outside city limits) will be charged to reconnect to the water system. No extension of service or payment arrangements will be made at the time of disconnection of services.
(B) Reconnect. A charge of $45 inside city limits/$60 outside city limits will be assessed as a service fee for each occurrence requiring personnel to approach the residence or business unit for disconnect whether or not services are actually terminated. Such fee shall be charged when personnel leave city premises to disconnect services, even if the delinquent bill is paid before city personnel arrive at the residence or business unit to terminate service. Such fee shall include the fee for reconnection and all reconnect fees must be paid at the time past due monies are tendered, and prior to any reconnection or additional services being provided.
(C) Termination at owner's request. Whenever a customer who is not delinquent in the payment of any bill requests that water service be temporarily discontinued, he or she shall notify the city's operator at least two days prior to the date he desires service discontinued. There will be a $45 inside city limits/$60 outside city limits reconnect fee payable at the time the customer desires services to continue.
(D) Delinquent accounts. Any residence or property where utility services are requested to be provided where a deficient account is still outstanding from a previous customer shall not be reconnected in a different name than the account was previously connected under unless the person requesting utility services demonstrates that the person whose name the account was previously billed to is no longer a resident of the property or in control of the property without paying the deficiencies on the account.
(1) New owners of a property or new residents of a leasehold shall not be responsible for the delinquent utility accounts of a prior owner or lessor who has vacated the premises.
(2) No customer may establish a new utility account in his or her name who has an outstanding deficiency from any previous utility account held by the city and such account has been delinquent for less than four years without paying all deficiencies in addition to the deposit for the new utility account.
(Ord. 2019-005, passed 8- -2019)