(A) Any user who feels his or her user charge is unjust and inequitable may make written application to the Water and Sewer Commission requesting a review of his or her user charge. Said written request shall, where necessary, show the actual or estimated average flow and/or strength of his or her wastewater in comparison with the values upon which the charge is based, including how the measurements or estimates were made.
(B) Review of the request shall be made by the Water and Sewer Commission and if substantiated, the user charges for that user shall be recomputed based on the revised flow and/or strength data and the new charges shall be applicable to the next billing cycle/period.
(Ord. 2006-09-271, passed 9-5-06)