Access to utility account information shall be limited to employees that provide customer service and technical support to the city’s utilities. Any computer that has access to utility customer account or personal identifying information shall be password protected and all computer screens shall lock after not more than 15 minutes of inactivity. All paper and non-electronic based utility account or customer personal identifying information shall be stored and maintained in a locked room or cabinet and access shall only be granted by the Compliance Officer or his or her designee, or in the alternative shall be scanned for secure, password protected, digital storage, and then shredded.
(Ord. 2008-12-327, passed 12-2-08; Am. Ord. 2013-05-423, passed 5-7-13)