(A) The Department shall investigate complaints received about an establishment or practitioner’s practices or acts which may violate any applicable rule, law, regulation, and this chapter (all referred to as “this chapter”).
(B) If the Department finds that further investigation is not required because the alleged act or practice is not in violation of this chapter, then the Department shall notify the complainant, establishment, and practitioner of that finding and the reasons on which it is based.
(C) If the Department finds that an act or practice is in violation of this chapter, then the Department shall apply whatever enforcement action is appropriate to remedy the situation and shall notify the complainant, establishment, and practitioner of its action.
(Ord. 2015-13-CM, passed 6-15-15)