The franchisee shall comply with the following:
A. The franchisee shall operate and maintain its cable television system in full compliance with the standards set forth by the federal communications commission.
B. The franchisee shall have no obligation to construct or extend the system, nor to provide, repair, replace, maintain or operate CATV service, for any cause beyond its control, including, without limitations, acts of God, fire, flood, earthquakes, hurricane, unavoidable casualty, extraordinary delays in transportation, strikes, lockouts, picketing, boycotts, embargoes, government orders or other requirements, acts of civil commotion, energy shortages, acts or commissions of carriers, or activities or other emergency conditions including weather conditions incompatible with good quality workmanship.
C. The franchisee shall maintain a local business office or agent which subscribers may telephone during regular business hours without incurring added message or toll charges, so that complaints regarding cable television operations may be promptly reported. (1976 Code § 5.45.090)