(A) Customers applying for residential service for a dwelling owned by the customer are required to pay a minimum $25 deposit. For all other service customers, except rental residential units at a dwelling not owned by the customer, a minimum $50 deposit is required. For deposits in excess of $50, customer may provide other security, providing that 25% of the security must be in case, and further providing that all other aspects of the security are subject to approval of the Utility Service Board. If there is a service contract, security for the contract and security for the payment of bills may be defined in the contract. Customers requesting temporary or short term service may be required to provide an aid to construction payment and/or deposit to ensure payment of costs of construction and removal of necessary facilities.
(B) An additional deposit may be required from a present residential service customer who receives disconnect notices for two consecutive months, or any five months in a preceding 12-month period. All other service customers receiving disconnect notices for two consecutive months or any three months in a preceding 12-month period, or whose service has been disconnected for nonpayment, or have not paid a pervious final bill, may be required to pay a new or additional deposit and in addition will be required to pay any arrearages, including interest, penalties and collection costs, before service is connected.
(C) If a current electric bill is not paid by the 10th day of the month following the month in which the bill was mailed, a disconnect notice will be mailed to the customer stating that unless the bill is paid in full by the date stated on the disconnect notice, service will be disconnected. If the bill is not paid, an employee of the Tell City Electric Department will go to the structure receiving electrical service for which the bill is unpaid and will affix on a door of such structure a notice, known as a “doorknocker” stating that the electrical service is being disconnected on that date. When the electric Department employee goes to the structure to hang the “doorknocker”, the employee shall make no effort to have personal contact with either the customer or anyone residing at or occupying such structure.
(D) Customers applying for residential service for a dwelling which is not owed by the customer are required ro pay a minimum $200 deposit. Provided, however, that upon such customer establishing good payment history showing current payment of all billings for a 24-month period, then in the discretion of the superintendent of the department, some portion of all of such deposit may be refunded to the customer.
(Res. R990419d, passed - - ; Am. Ord. 904, 12-1-2003; Am. Ord. 979, passed 7-2-2007)