(A) It is inevitable that misunderstandings and differences will arise when employees of the town are working together on a day-to-day basis. In order that employees have a formal process in which to have their problems and questions heard and appropriately resolved in a timely manner, the following grievance procedure is hereby established.
(B) The employee will submit an oral grievance to the Town Council within three working days of the action's occurrence. The Town Council and the supervisor shall meet with the employee and make every effort to resolve the grievance within five working days of the date of the presentation of the grievance.
(C) Failure of the employee to submit his or her appeal within the time limits specified will result in the town considering the matter settled and closed.
(D) The time limits in the grievance procedure may be extended only by mutual written agreement of the parties due to extenuating circumstances.
(E) A grievance shall be considered resolved if, at any point, the grievant withdraws his or her grievance in writing or fails to process the grievance within the specified time limits.