(a) The Village shall establish and maintain an administrative appeal procedure by which individual industrial users may be heard regarding the reasonableness of industrial cost recovery base charges and surcharges levied upon them. Appeals must be submitted in writing to the Village.
(b) The administrative appeal procedure shall insure that:
(1) Each industrial user has the opportunity for written presentation and the right to have financial or legal counsel participate in such presentation.
(2) Each appeal will be decided promptly, which decision shall either uphold the original determination or allow adjustment and/or repayment.
(3) Each appeal decision will include a written statement of reasons on which the decision is based.
(4) Prompt repayment shall be made of any industrial cost recovery amounts paid which are determined to be due the industrial user because of error in allocating and assessing the charges.
(5) The Village shall retain all documents substantiating each appeal.
(Ord. 2008-4. Passed 7-14-08.)