(a) No fee shall be imposed until thirty days after written notification has been sent to the alarm user that the number of occurrences of false alarms for their property has reached the penalty fee assessment level.
(b) Upon written notification the alarm user may appeal the charges to the Fire Chief, Police Chief and/or the City Manager. The alarm user may elect to respond in writing or request a hearing to explain the actual causes of such alarms. Such responses must be made within five days of receiving written notification of pending fees.
(c) The Fire Chief, Police Chief and/or City Manager shall make a decision based on the written statement or evidence presented at the hearing as to uphold or disallow the imposition of false alarm fees on the alarm user. (Ord. 2011-6. Passed 3-1-11.)