(A) Right to Reimbursement. Private property owners may seek reimbursement from the City for plumbing repairs which are necessitated by defects in or problems with the City-owned water/sewer system by following the procedures contained in paragraph (B) herein.
(B) Procedure for Seeking Reimbursement. Upon detecting a problem, the private property owner, or the private property owner’s agent or contractor, must contact the City and allow the City to inspect the mains, laterals, and associated equipment and structures, to determine the source of the problem. The homeowner shall contact City Hall to report the problem and request an inspection. An after hours or weekend phone number will be available from City Hall for problems arising when the City Hall is closed. The private property owner shall bear sole responsibility to any contractor or individual hired, retained, or engaged by the private property owner for payment of any and all repairs made by said contractor for repairs made to correct any plumbing problems. However, in accordance with the provisions of this Section, a private property owner may submit bills incurred to the City for review and potential reimbursement. The City will, in its sole discretion, based upon its inspection, determine the City’s percentage of responsibility, if any, for the plumbing problem and reimburse the property owner accordingly the reasonable value of the services rendered and equipment utilized to perform said repairs to City owned equipment. Under no circumstance shall any request for reimbursement be considered by City for any property if the City was not contacted prior to the repairs being made, and allowed the opportunity to be present and document the nature and extent of the repairs. Failure to follow these procedures will result in a denial of any claim for reimbursement. (Ord. No. 1474; 03-23-09)