No water service will be shut off for nonpayment until the customer has been afforded an opportunity for an impartial hearing pursuant to § 52.05(B). If no hearing is requested within the required time, service will be shut off. If a hearing is requested, service will be shut off unless a valid reason for nonpayment is demonstrated at the hearing. If a hearing is so requested, it will be held by the City Manager, or the City Manager’s designee, within six working days of the request. If, as a result of the hearing, the City Manager, or the City Manager’s designee, finds that the amount claimed to be owing is actually due and unpaid and that there is no legal reason why the water service may not be discontinued, then the city may discontinue water service.
(Prior Code, § 52.06)