(A) (1) Payment of the monthly water rental charges shall be due and payable within ten days following the month of billing, after which time the charges shall become delinquent. A monthly charge shall be assessed to the water rental account, as soon as it becomes delinquent, and shall continue to accrue per month.
(2) A 30-day grace period shall be allowed for payment in full, and if the water rental charges are not paid in full at the end of the grace period, the water service shall be shut off or discontinued without notice, and when shutoff for non-payment of water rental charges is made, the water service shall not be turned on again until all water rental charges and penalties, together with an additional charge for turning off-and-on fee, are paid in full. Such total charges shall also include the current monthly billing. The Common Council may from time to time, by resolution, establish the delinquent water charge rates and charges, including the categories of collection, as to residential, commercial, or any other special categories or rates.
(B) A late notice letter shall be mailed to the customer with the current statement with the delinquent amount due by the tenth of the month. If payment is not made, a second notice letter shall be delivered by a police officer with the shut off date. If customer asks to have the due date extended, the Finance Officer or assigned individual may provide a payment plan option. Any individual dispute shall be put in writing and submitted to the Common Council.
(Prior Code, § 5.0303) (Ord. 410, passed 9-2-1992; Ord. 486, passed 9-7-2010)