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A. Collection Charges. The city has determined that the regular collection of refuse from all property in the city is of benefit to all of the city's inhabitants and that all city customers, whether residential or commercial, will be benefitted by the provision of franchised public waste hauling services, and that the administration of refuse charges, accounts and billing services is most efficient when handled by a single service provider. To this end, the city's refuse contractor shall be responsible for all billing and account collection with the exception of certain duties concerning placement of delinquent accounts onto the tax rolls. With respect to temporary and special services, and any person who is served by a commercial service contract, or who arranges to have a special pickup, a dumpster or a debris box, shall make payment for any such services directly to the city's refuse contractor.
B. Form of Bills. The most feasible and efficient way to provide for the expense of refuse collection and disposal in the city is for the city's refuse contractor to bill customer accounts directly. The city's refuse contractor shall provide itemized bills, clearly showing charges for all classification of services, including any charges for late payment. Contractor shall have procedures for on-line payment, payment by credit card, and similar customer services.
C. Single-Family Residential Account Billing. Single-family residential unit accounts receiving collection services from the city's refuse contractor shall be billed by the city refuse contractor as follows: For the quarter in which services are rendered, the contractor shall bill thirty days into the quarter, and the bill shall be due sixty days thereafter at the end of that quarter.
D. Multi-Family and Commercial/Industrial Account Billing. Multi-family residential units, commercial, and industrial unit accounts receiving collection services from the city's refuse contractor shall be billed by the contractor at the end of the month in which service is provided.
E. Delinquent Accounts.
1. Delinquent Residential Accounts. The city's refuse contractor shall provide at least three monthly written notices of delinquency/past-due account status to the occupants of any residential unit with a delinquent account. City refuse contractor shall be entitled to collect late charges at the rate of one and one-half percent per month from the delinquent residential unit account and, in addition, to charge a reasonable rate for the redelivery of waste containers provided by the contractor. If, after city's refuse contractor's exercise of diligent efforts to collect a delinquent account, a residential unit account remains delinquent, the contractor shall have the right to request placement of the delinquent account onto city tax rolls. Said right to place delinquent accounts onto city tax rolls shall occur no more than once-per-year at a time, and in a manner, coordinated with the city's regular processing of tax liens.
2. Multi-Family Residential, Commercial and Industrial Account Delinquencies. The city council may permit refuse contractor to discontinue service to commercial, Industrial and/or multi-family residential units whose accounts are more than ninety days past due. The contractor shall be entitled to collect late charges at the rate of one and one-half percent per month and in addition to charge a reasonable rate for the redelivery of containers provided by the contractor. These delinquent accounts may also be placed on tax rolls. Said right to place delinquent accounts onto city tax rolls shall occur no more than once-per-year at a time, and in a manner, coordinated with the city's regular processing of tax liens.
(Ord. 2010-05-1415 § 10: Ord. 98-01-1229 § 8: Ord. 91-05-1094 §§ 1–3; Ord. 90-11-1082 § 1 (part))