(A) The Commission will have primary responsibility for monitoring of compliance with the water rationing subchapter.
(B) The following provisions shall govern the implementation of service interruptions:
(1) In order to effectuate compliance with this subchapter, the Commission is hereby authorized and required to plan and implement service interruptions to all or a part of its water supply system, as may be deemed appropriate, when and/or all of the following conditions are determined to exist:
(a) The mandated reduction in system-wide usage has not been achieved, and/or
(b) The mandated reduction in system-wide water usage has been achieved, but has failed to have a significant impact in extending limited water supplies, and/or
(c) Service interruptions are necessary in order to further extend limited and/or dwindling water supplies.
(2) In the event it is determined that service interruptions are necessary, the Commission shall notify its customers that a planned service interruption is to be imposed. This shall be done through the public media (newspaper, radio and television) and at least one day prior to the service interruption. Such notice shall:
(a) State the day or days when the planned service interruptions shall occur;
(b) State the time(s) when such planned service interruptions will commence, and the time(s) such interruptions will cease;
(c) State whether the planned service interruptions are to be imposed on the entire system, or part thereof, and, if only part(s) of the system will experience planned service interruptions, identify geographic boundaries within which such interruptions will occur; and
(d) Advise all customers within the areas affected by planned service interruptions how to treat any water received from the system, for human consumption, during the period(s) of such interruptions and for such additional time as may be necessary until full pressure is restored to the system.
(3) If a planned service interruption is imposed as authorized and required by this subchapter, it must provide for the continued delivery of water to health care facilities within the area(s) affected by such interruptions, by means of any adequate, alternative delivery measures that may be necessary.
(4) If a planned service interruption is implemented as authorized and required by this subchapter, it must make provision, by any means possible, for the continued delivery of such water as may be necessary for the proper operation of sewage collection, treatment, and disposal systems and facilities.
(C) Any residential or non-residential water customer who exceeds the allotments established pursuant to this water rationing will be subject to the following excess-use charges:
(1) Excess-use charges will be collected based on the amount by which a customer's use exceeds the water allotments established pursuant to the local water rationing declaration, computed in accordance with the following schedule:
EXCESS USAGE PER MONTH | CHARGE FOR EXCESS |
First 2,000 gallons or portion thereof | $8.00 per 1,000 gallons or portion thereof |
Each 1,000 gallons, or portion thereof, thereafter | $15.00 per 1,000 |
(D) In addition to the excess-use charge, non-compliance with the water rationing provisions of this subchapter will result in the following:
(1) For the first excess use, a warning of possible discontinuation shall be issued to the customer.
(2) For the second or subsequent excess use, service to the customer may be interrupted or shut off for a period not to exceed forty-eight (48) hours, or, if the customer provides access, a flow restrictor may be installed in the customer's service line for the duration of the emergency. The cost incurred to interrupt or shut off and reinstate service, or to install and remove a flow restrictor, shall be assessed to the water customer.
(E) Meter reading schedules are authorized to be altered to assure adequate monitoring of compliance with this subchapter.
(F) Any customer or other person aggrieved by a decision or action imposing an excess-use charge or other remedy for non-compliance with the requirements of this subchapter may proceed in accordance with the following provisions:
(1) The Commission shall adopt procedures which provide an opportunity for the customer or aggrieved party to rebut the finding of a violation, or provide evidence of circumstances beyond the customer's control which resulted in the violation. A record of evidence regarding disputed violations shall be kept, and a written notice of the Commission's final decision and action in such cases shall be provided to the customer or aggrieved party.
(2) Any person aggrieved by the final decision or action of the Commission may file a complaint with the City Council.
(Ord. 2001-05-03(B), passed 5-3-01)