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The city may order the cable operator to refund to subscribers a portion of previously paid rates under the following circumstances:
(A) A portion of the previously paid rates have been determined to be in excess of the permitted basic cable service tier charge or above the actual cost of equipment; or
(B) The cable operator has failed to comply with a valid rate order issued by the city.
(`81 Code, § 120.08) (Ord. 93-2128, passed 11-15-93)