(a) Any user who feels his user charges are unjust and inequitable may make written application to the Board or Administrator requesting a review of his user charges. Said written request shall, where necessary, show the actual or estimated water usage and/or wastewater strength in comparison with the values upon which the charge is based, including how the measurements or estimates were made.
(b) Review of the request shall be made by the Board or Administrator and, if substantiated, the user charges for that user shall be recomputed based on the revised water usage and/or strength data and the new charges shall be applicable to the next billing cycle/period.
(Ord. 12-2001. Passed 9-10-01.)