An alarm company performing monitoring services shall:
A. Report alarm activations by using telephone numbers designated by the police department.
B. Perform enhanced call verification for those alarm users that have subscribed to such services before requesting a police department response, except when the alarm company determines an immediate response is appropriate for robbery or in the case of panic alarms or robbery alarms which are to be immediately reported to the police department.
C. Communicate alarm dispatch requests in a manner and form established by the chief of police.
D. Communicate verified cancellations of alarm dispatch requests in a manner and form determined by the chief of police.
E. Comply with regulations established by the chief of police controlling the manner, form and telephone number for the communication of alarm dispatch requests and verified alarm dispatch request cancellations to the police department.
F. For alarm companies performing monitoring services, maintain for a period of at least one year following the alarm company's request for a police department dispatch response to an alarm site, records relating to the dispatch. The records must include the name, address and phone number of the alarm user, the alarm system zone(s) or point(s) activated, the time of dispatch request and evidence that the alarm company attempt to verify the need for a dispatch. The chief of police may request from the alarm company copies of such records for an individual alarm user or alarm sites. (Ord. 0-10-1230, 5-28-2010)