(a) Upon receipt of any false alarm report from the Fire Department or Police Department, the alarm user may elect to respond in writing to explain the actual cause of such alarm. Such response shall be made to the issuing agency within ten days from the date of the receipt of the false alarm report. If the Chief of the issuing agency upholds the false alarm determination, the alarm user shall have thirty days from the date of notification in which to request an appeal to the City Manager.
(b) The City Manager, or designee, shall hear appeals from the alarm user on the issue of whether the alarm system in question activated a false alarm as determined by the police officer or firefighter at the scene of such activated alarm.
(c) At the hearing, which shall be scheduled within fifteen days from the date the request for the hearing is received, the alarm user shall have the right to present evidence and testimony that a false alarm did not occur.
(d) The City Manager or designee shall make a decision whether to uphold or disallow the false alarm report and shall notify the alarm user and the Records Section of the respective Department within ten days from the date the hearing is concluded.
(Ord. 04-203. Passed 12-13-04.)