The permittee shall take all steps as may be reasonable and necessary in order to assure that the collection of solid waste is completed in a timely and efficient manner. The permittee shall maintain customer service phone lines from 8:00 a.m. to 5:00 p.m. Monday through Friday, and during hours of service on Saturdays, if any waste collection service is provided on Saturday. The number of local phone lines provided shall be sufficient to adequately serve the public. The permittee shall notify DEHS in writing seven days prior to any change in business name, address, or telephone number. Such notice shall set forth the corrected information. This Section shall not require the permittee to maintain an office which is different than or separate from the office for inquiries and complaints maintained by permittee under any other Section of this Chapter or under Division 6 of Title 4 of this Code.
(Ord. 3671, passed - -1996)