(A) All leaks in the consumer water system, whether detected by the party to whom the bill is sent or a representative of the village, shall be repaired within 72 hours of its detection.
(B) If the leak is detected by a village representative and the leak is not repaired within the required time, and is creating a hazard, or may cause damage to other property, or in the opinion of the village representative is causing a significant loss of water, water service shall be discontinued until the leak has been repaired.
(C) In the event of an underground leak in the consumer’s water system that is not the result of any negligence on the part of the consumer or owner of the property, the consumer’s largest bill for the billing period during which the leak occurred will be adjusted upon request by the customer and submission of a copy of the plumber’s bill for the repair work to the office.
(D) The adjustment will be based upon the following formula: D = (A-B)xC + B. Each letter in the equation stands for:
(1) A = Water consumption in billing period during which the leak occurred;
(2) B = Water consumption for normal water used the previous year;
(3) C = 0.5;
(4) D = Amount of consumption for which customer will be billed; and
(Ord. 863, passed 10-7-2019)