(A) Any user who feels his or her user charge is unjust and inequitable may make written application to the town requesting a review of his or her user charge. Said written request shall, where necessary, show the actual or estimated average flow and/or strength of his or her wastewater in comparison with the values upon which the charge is based, including how the measurements of estimates were made.
(B) Review of the request shall be made by the town, and if substantiated, the user charges for that user shall be re-computed based upon the revised flow and/or strength data and the new charges shall be applicable to the next billing cycle/period.
(Ord. 623, passed 9-17-1996)