(A) When it is not possible for meter readers to read the meter, the amount of water used will be estimated on the basis of part use on the premises in comparable periods, and a bill submitted for this amount of water.
(B) A correction of estimated bills will not be made until the next billing is made on the basis of an actual meter reading. Refund of over-payments will not be made but will be credited to the customer’s account. If the customer terminates his or her water service account, any refund due will be credited on the final bill.
(2009 Code, § 39-1-22)