§ 113.120 COMPLIANCE WITH CUSTOMER SERVICE STANDARDS.
   (A)   Upon five days notice, grantee shall establish its compliance with any or all of the standards required above. Grantee shall provide sufficient documentation to permit grantor to verify the compliance.
   (B)   A repeated and verifiable pattern of material non-compliance with the consumer protection standards, after grantee's receipt of due notice and an opportunity to cure, may be deemed a material breach of the franchise agreement.
(Ord. 94-09, passed 9-12-94)