(A) The ADA Coordinator shall be the individual that holds the position of Project Manager for the city.
(B) Members of the public, including individuals with disabilities and groups representing individuals with disabilities, are encouraged to submit suggestions to the ADA Coordinator on how the city might better meet the needs of individuals with disabilities pursuant to this stated policy.
(C) The city hereby adopts the following internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations implementing Title II of the Americans with Disabilities Act which states, in part, that “no otherwise qualified individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination” in programs or activities sponsored by the city.
(D) Grievance procedure:
(1) Before filing a grievance, a complainant may seek informal resolution by contacting the appropriate city department supervisor. If your informal concern is not resolved in a timely fashion, you may file a formal grievance under this procedure. You are to file your grievance as soon as possible within 60 calendar days of the alleged discrimination.
(2) The grievance must be in writing on the city’s Grievance Form. The Grievance Form is available at City Hall, as well as on the city’s website:
www.cityofrisingsun.com.
(3) If you need assistance completing the Grievance Form, assistance will be provided to you upon request. Please contact the ADA Coordinator for assistance.
(4) Once the Grievance Form is completed, it can be mailed to or hand delivered to the following address:
ADA Coordinator
City of Rising Sun
200 North Walnut Street
Rising Sun, IN 47040
City of Rising Sun
200 North Walnut Street
Rising Sun, IN 47040
(5) After receiving your grievance, the ADA Coordinator will investigate the alleged discrimination within 30 calendar days. The investigation may include you and any other person(s) the ADA Coordinator believes to have relevant knowledge concerning your grievance. The ADA Coordinator may also consider any written evidence submitted.
(a) After completing the investigation, the ADA Coordinator will review the factual information gathered and present the grievance and his or her findings to the Board of Public Works and Safety at their next scheduled public meeting. The ADA Coordinator will inform you of the meeting date, time and location so that you may attend if you wish.
(b) After the Board of Public Works makes a decision regarding your grievance, the ADA Coordinator will then provide you a written response within 14 calendar days of the Board of Public Works meeting.
(6) If you are not satisfied with the written response, you may submit an appeal with 21 calendar days of your receipt of the response. All appeals must be submitted in writing to the Board of Public Works and Safety at the following address:
Rising Sun Board of Public Works and Safety
Mayor’s Office
200 North Walnut Street
Rising Sun, IN 47040
Mayor’s Office
200 North Walnut Street
Rising Sun, IN 47040
(a) Within 30 calendar days after receipt of an appeal, the ADA Coordinator will meet with the complainant to discuss a resolution. Within 21 calendar days after that meeting, the ADA Coordinator will respond with a final resolution.
(b) If you are not satisfied with the results of the appeal, you may file a complaint with the appropriate agency or department of the state or federal government. Contact the U.S. Department of Justice for information about how to file a compliant with these agencies: www.ada.gov.
(c) Using this grievance procedure is not required prior to pursuing any of your other remedies. However, in the interest of a prompt and amicable resolution of your grievance, the city encourages you to use this procedure in addition to any other available alternatives you may chose.
(Ord. 1992-3, passed - -92; Am. Ord. 2012-8, passed 8-2-12)