(A) Without customer request, a utility may not, during the period from December 1 through March 15, disconnect electric residential service to any customer who either is receiving or who is eligible for and has applied for assistance under I.C. 4-27-5.
(B) During the period from December 1 through March 15, a utility may not disconnect service to such customers if:
(1) The customers’ eligibility to receive benefits pursuant to I.C. 4-27-5 is being determined by the Department on Aging and Community Services or its designee after the submission of a complete application for benefits by the customer; and
(2) The customer has furnished to the utility proof of his or her application to receive such benefits or the utility has been so notified in writing by the Department of Aging and Community Services or its authorized representatives.
(C) This rule does not prohibit a utility from terminating residential electric service upon the request of a customer or under the following circumstances:
(1) If a condition dangerous or hazardous to life, physical safety or property exists;
(2) Upon order by any court, the commission or other duly authorized public authority;
(3) If fraudulent or unauthorized use of electricity is detected, and the utility has reasonable grounds to believe the affected customer is responsible for such use; and
(4) If the utility’s regulating or measuring equipment has been tampered with and the utility has reasonable grounds to believe that the affected customer is responsible for such tampering.
(Prior Code, § 52.09)