(A) Bills for water shall be payable at the Finance Department in the City Hall. Water bills shall be paid within 20 days of mailing of the bill for services.
(B) All termination of residential services for nonpayment of delinquent water accounts and all notices of residential delinquency and termination of services shall be done in accordance with California Public Utilities Code §§ 10010, 10010.1 and 10011.
(C) (1) All termination of water services for nonresidential accounts shall require the following: all notices of delinquencies shall be mailed to the customer at least 15 days prior to the day of intended disconnection of service.
(2) In addition, the city shall make a reasonable attempt to contact an adult person residing at the premises of the customer by telephone or personal contact, at least 24 hours prior to any termination of service, except that, whenever telephone or personal contact can not be accomplished, the public utility shall give, by mail, in person, or by posting in a conspicuous location at the premises, a notice of termination of service, at least 48 hours prior to termination.
(3) In no case shall services be disconnected at any time during which the business offices of the city are not open to the public.
(D) (1) Following disconnection of water services, in addition to the amount due, a charge in an amount which shall be established by resolution shall be levied for opening and closing the street valve; and upon reopening, a deposit shall be required unless one is already posted.
(2) The water shall not be turned on until all fees owing the city shall have been paid in full or until arrangements agreeable to the city for the full payment of the fees shall have been entered into.
(3) Water department personnel will turn on water services for delinquent consumers up until 4:45 p.m. on the city business day that payment is made in accordance with the required charges noted in this section.
(`61 Code, § 24.22) (Ord. 304, passed 5-21-1956; Am. Ord. 849, passed 1-5-1993; Am. Ord. 863, passed 9-6-1994; Am. Ord. 934, passed 6-18-2002; Am. Ord. 966, passed 2-7-2006; Am. Ord. 1025, passed 12-3-2013)