(A) Discontinuance of Service: The City reserves the right to discontinue service to any customer of the water and sanitary sewer system without notice when necessary for repairs, additional connection or reconnection, for nonpayment of charges or bills, or for disregard of any rules or regulations in connection with the use or operation of such system. Whenever any service has been discontinued for nonpayment of the charges or bills, for disregard of any rules or regulations, or for any other purpose, it shall not be resumed except upon payment of the charges or bills accrued, together with interest thereon, or upon compliance with the rules and regulations previously violated and payment to the City of a restoration fee established in the City’s fee ordinance.
(B) Delinquent Bills; Lien: In the event a water or sewer bill is unpaid at the end of the calendar quarter or the billing period under which the billing is sent out, the billing shall be considered delinquent, the service may be discontinued as provided in subsection (A) of this Section, and the City Council may cause the charges noted in such billing to become a lien against the property served by certifying to the County Auditor the amount of such delinquent bill in accordance with the Statutes of the State.
(C) Any customer disputing the correctness of a bill shall have a right to a hearing at which time they may present orally or in writing their complaint and contentions to the City Council. The City Council shall be authorized to order that the customer's service not be discontinued and shall have the authority to make a final determination of the customer's complaint.
(D) Requests for delays or waiver of payment will not be entertained; only questions of proper and correct billing will be considered. In the absence of payment of the bill rendered or resort to the hearing procedure provided herein, service will be discontinued at the time specified, but in no event until the charges have been due and unpaid for at least 30 days.