(a) Accounts with a prior balance on the next month’s billing will be sent a “shut-off notice” allowing fourteen days for payment of the prior balance.
(b) If the prior balance remains unpaid at the end of the fourteen days, or upon the expiration of the date state on the customer’s delinquent letter, the Village may at its discretion shut off water service on the next business day.
(c) A payment plan approved by the Village Administrator shall hold a shut-off notice in abeyance provided that all payments are timely made in full. If a customer defaults on the payment plan, service may be shut off within twenty-four hours of the default without further notice to the customer.
(d) Services shall remain shut off until the account is paid in full and a water shut-off/turn-on fee of twenty-five dollars ($25.00) is paid to the Village. The Village Administrator may at his or her discretion require the customer to pay an additional security deposit in order to restore service.
(Ord. 1187-18. Passed 4-11-18; Ord. 1213-19. Passed 6-12-19; Ord. 1298-21. Passed 12-14-21.)