(A) Every food service establishment and retail food store issued a permit under this subchapter shall be obligated to notify the Health Officer of every instance of a report or complaint of contaminated food or of illness caused by or associated with food prepared by, served by or sold by the establishment or store or otherwise associated with the establishment's or store's business premises. The notification shall be by telephonic or verbal communication immediately (within one hour) after the establishment's or store's first knowledge of the report or complaint of illness.
(B) Following the telephonic or verbal notification, the establishment or store shall submit a written report on a form provided by the Health Department which must be received by the Health Department within three days of the establishment's or store's first knowledge of the report or complaint of contaminated food or of illness. In the case of illness, the report shall fully identify the person complaining of illness, the date and time of illness, the food or drink or other suspected cause of illness, type of illness, the extent of medical attention needed, an explanation of the establishment's or store's investigation into the allegation, and what remedial steps, if any, have been or will be taken. In the case of contamination, the report shall fully identify the person complaining of the contamination, the date, time and place of discovery of the contamination, the type of food or drink contaminated, the type of contamination, the cause of contamination, an explanation of the establishment's or store's investigation into the allegation, and what remedial steps, if any, have been or will be taken. In case of illness and contamination, the establishment and store shall preserve any evidence for the Health Officer.
(C) Every food service establishment and retail food store holding a permit under this subchapter shall display a consumer notice prepared by the Health Department summarizing the requirements of this section. The notice shall be no less than eight inches by ten inches in size and shall at all times be kept publicly displayed in a conspicuous place near the point of sale of the place of business, premises or vehicle. Establishments with drive through windows shall display the notice near the service window in addition to any other point of sale within the establishment.
(D) Every employee shall be made aware by the applicant of the provisions of this section. The applicant, person in charge and manager are all responsible for compliance with the notification, reporting and consumer notice display requirement. A failure to timely notify, report or display the consumer notice under this section shall be considered a serious violation under § 112.26(C) herein and shall constitute grounds for suspension or revocation of permit.
(Ord. 590, passed 2-9-1999)