(a) Each operator shall endeavor to provide its cable communication services to all present and newly annexed areas of the Village that have no such service.
(b) The operator shall not, as to rates, charges, service, service facilities, repairs, maintenance, rules, regulations, or in any other respect, make or grant undue preference or advantage to any person or business nor subject any person or business to any prejudice or disfavor. This section shall not preclude the operator from establishing and implementing bulk subscriber rates or discounts or rate classifications based upon reasonable criteria.
(c) The operator shall maintain a written record of all oral and written complaints filed with it and the disposition thereof. The operator shall retain such record for a period of two years. The record shall be available for inspection by the Administrator or the designated representative thereof during the operator's normal business hours.
(d) The operator shall furnish to all subscribers at the time of their initial subscription written notice of complaint provisions and procedures.
(e) The operator shall operate the system in such a manner that there is no interference with normal reception of other television or radio signals by nonsubscribers .
(Ord. 5-80. Passed 5-12-80; Ord. 14-2021. Passed 6-14-21.)