(A) Meters will be read and bills rendered as follows:
(1) Meters will be read by the last day of the previous month;
(2) Bills will be mailed out on or about the first day of the following month; and
(3) The town reserves the right to vary the dates or length of period covered, temporarily or permanently if necessary or desirable.
(B) Bills for water will be figured in accordance with the town’s published rate schedule then in effect and will be based on the amount consumed for the period covered by the meter readings.
(C) Charge for service commences when the meter is installed and connection made, whether used or not.
(D) Readings from different meters will not be combined for billing, irrespective of the fact that said meters may be for the same or different premises, or for the same or different consumers, or for the same or different services.
(E) (1) Bills are due when rendered and are payable at the Town Hall by the fifteenth of the month in which they are rendered.
(2) The grace period runs from the fifteenth of the billing month until 9:00 a.m. on the twenty-fifth of the billing month or the next business day if the twenty-fifth falls on a weekend or holiday. If the bill is not paid by that date and time a $15 late fee is added.
(3) If the bill is still not paid by 9:00 a.m. the first of the following month, water service will be disconnected and a reconnect fee of $25 will be added and must be paid in full in order to reconnect service.
(4) If reconnection is after hours, weekend, or holidays, a $40 reconnection fee must be paid in full in order to reconnect service.
(5) No reconnections will be done between 9:00 p.m. to 8:00 a.m.
(6) If payment is received by the town after 9:00 a.m. on the date disconnection is authorized, but before service is actually disconnected, then a disconnection processing fee of $25 will be added.
(7) Payments will need to be made at the Town Hall.
(8) No payments will be taken by any town employee other than office personnel.
(9) If a user feels that this notice has been delivered in error or that discontinuance of service is otherwise not warranted, he, she, or they is entitled to be heard by the Public Works Director (by phone or, at his, her, or their request, in person) prior to the date service is scheduled to be discontinued. Users may contact the Public Works Director by calling 910-281-3124.
(F) Failure to receive bills or notices shall not prevent such bills from becoming delinquent or relieve the consumer from payment.
(Prior Code, § 15-30) (Ord. passed 11-21-1985; Ord. passed 11-16-2000) Penalty, see § 50.99