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(A) Courtesy and civility toward the public is demanded from all members and employees of the department and any conduct to the contrary will not be tolerated.
(B) Members in their conduct and department shall be quiet, civil, and orderly and shall at all times be attentive and serious in the discharge of their duties, controlling their tempers and exercising the utmost patience and discretion. They must, at all times, refrain from using violent, profane, and insolent language, but when required, must act with sufficient force to perform their duties. They shall be civil and respectful toward each other.
(1976 Code, § 7-51)