In cases where a notice precedes the tow, the hearing, if possible, shall be held prior to the designated tow date.
In cases where the owner was present at the time of the tow and the vehicle has not been released, the hearing shall take place within twenty four (24) hours of the request, excluding Saturdays, Sundays and holidays, provided that the request was made within the ten (10) working days of the tow.
If the request was made in response to written notification of the tow and right to hearing as required above, the hearing will take place within ten (10) working days of the request, excluding Saturdays, Sundays and holidays.
In cases where the time frames above are not practical, the hearing shall be held at a time which is mutually agreeable to the parties. Additionally, the owner requesting the hearing may ask for only one continuance to a time mutually convenient to all parties.