§ 116.053 RECORDS AND REPORTS; INSPECTIONS.
   (A)   Records required. Each grantee shall maintain, at all times:
      (1)   A record of all complaints received and interruptions or degradation of service experienced for the preceding three years;
      (2)   A full and complete set of plans, records and as-built maps showing the exact location of all BTN equipment installed or in use in the city (exclusive of subscriber service drops); and
      (3)   Financial records of the grantee in connection with its activities within the city, which records shall be maintained in a manner distinguishing revenue earned within the city from revenue earned by the grantee in other municipalities.
   (B)   Reports required. Each grantee shall file with the city the following reports.
      (1)   Reports to be filed within 90 days after the end of each fiscal year of the grantee:
         (a)   An “Annual Report of Cable Television Systems” (FCC Form 325, Schedules 1 and 2);
         (b)   An ownership report indicating all persons who at any time during the preceding year controlled or benefitted from an interest in the franchise of 10% or more. This report shall also include all creditors secured by pledges or other forms of security interest in the network and all unsecured creditors whose claims with respect to the operation of the franchise in the city exceed $50,000;
         (c)   A summary list of all complaints and requests, as submitted in writing to the grantee, and network “down time” received or experienced during the year. However, the grantee shall maintain, for at least three years, complete records identifying the person making the complaint or the request, the subject matter thereof and the resolution of the matter in question or the action taken by the grantee;
         (d)   A report showing or containing:
            1.   The total number of hours of utilization of each of the channels described in § 116.045(B)(4);
            2.   The number of persons subscribing to two-way service; and
            3.   A brief statement indicating whether or not the grantee is planning any new services for the ensuing years as a result of technological development in the cable television industry.
         (e)   An annual report of the annual gross revenues of the grantee, prepared, certified and audited by an independent certified public accountant to be selected by the grantee and approved by the city.
      (2)   Reports or certificates to be filed promptly after the indicated event occurs:
         (a)   A copy of all petitions and applications filed or submitted by the grantee with any governmental entity or agency having jurisdiction with respect to any matter affecting the network or the grantee’s undertakings with respect to this chapter, and
         (b)   Written evidence of the payment of each premium for each policy of insurance required by this chapter.
   (C)   Documents required. Each grantee shall file with the city, within 30 days after the end of the grantee’s fiscal year, a true copy of the most current form of each of the following documents:
      (1)   The letter of credit required by this chapter;
      (2)   All policies of insurance or certificates thereof required by this chapter; and
      (3)   All rules, regulations and policy statements adopted by the grantee in operating the network.
   (D)   Filing. When not otherwise prescribed in this chapter, all matters required to be filed with the city shall be filed with the City Clerk.
   (E)   Inspection of property and records. At all reasonable times, the grantee shall permit examination by any duly authorized representative of the city of all franchise property, together with any appurtenant property of the grantee situated within or without the city. The grantee shall also permit any duly authorized representative of the city to examine and transcribe any and all maps and other records kept or maintained by the grantee or under its control concerning the operations, affairs, transactions or property of the grantee. If any of the maps or records is not kept in the city, or upon reasonable request is not made available in the city, and if the Director of Public Works determines that an examination of the maps or records is necessary or appropriate to the performance of any of his or her duties, then all travel and maintenance expenses necessarily incurred in making the examination shall be paid by the grantee.
(2000 Code, § 5.12.310)