Solid waste management service provided under this chapter shall be under the supervision and inspection of the city council or their designee. The council or their designee shall make necessary inspections of equipment and service practices during franchisee's normal business hours, investigate written complaints and take such further action as is deemed necessary. The city, through its appropriate officers, shall take all appropriate steps within the power of the city to protect the exclusive right and interest hereby given to the franchisee and shall cooperate in all particulars with the franchisee in protecting such exclusive right and shall, if deemed necessary, pass such additional ordinances as may be required to make the franchise exclusive and to enforce such ordinances. (Ord. 627-10, 9-21-2010)