A. Appeal To City Engineer: Any nonresidential customer who disagrees with the storm drainage user fee for his or her parcel may apply to the city engineer for a user fee adjustment. The adjustment request must state the grounds for adjustment and must be filed in writing with the city engineer no later than thirty (30) days after receipt of billing. The city engineer shall review the request and basis for user charges to determine whether an error was made in the calculation or application of the fee. The city engineer's decision shall be final, unless appealed.
B. Further Appeal To City Manager: An appeal of a city engineer's decision may be brought before the city manager within thirty (30) days after the date of the city engineer's decision. The decision of the city manager is final and conclusive. If an appeal of charges is successful, credit will be applied to all charges from the time of the appealed billing, and will be reflected on a future billing after the appeal is granted. (Ord. 2016-12, 8-16-2016)