1. The City, upon reasonable notice, shall have the right to inspect at any time during normal business hours, all books, records, maps, plans, service complaint logs, performance test results and other like materials of the grantee which relate to the regulation of the franchise and are maintained at the local office required by ordinance or franchise agreement, provided that the City shall maintain the confidentiality of any trade secrets or other proprietary information in the possession of the grantee and provided further, that records shall be exempt from inspection pursuant to this section to the extent required by applicable law regarding subscriber privacy and to the extent such records are protected by law against discovery in civil litigation. If any such books or records are not kept by the local office, or upon reasonable request made available to the City, and if the City shall determine that an examination of such records is necessary or appropriate to the performance of any of City’s duties, then grantee shall make such records available locally.
2. The grantee shall at all times maintain the complaint files required by this chapter, and a full and complete set of plans, records, and “as-built” maps showing the exact location of all cable system equipment installed or in use in the franchise area, exclusive of subscriber service drops.