1. Discrimination Prohibited. Grantee shall not deny service, access, or otherwise discriminate against subscribers, PEG access channel users, or general citizens on the basis of income, race, color, religion, national origin, age, gender, marital status or physical or mental disability. Grantee shall comply at all times with the Cable Act and all other applicable Federal, State and local laws and regulations, and all executive and administrative orders relating to nondiscrimination which are incorporated and made part of this chapter by reference.
2. Equal Employment. Grantee shall strictly adhere to the equal employment opportunity requirements of Federal, State and local law and regulations in effect on the date of the franchise grant, and as amended from time to time.
3. Personal Information. The grantee’s policy with regard to personally identifiable information shall be consistent with Federal law.
4. Equal Accessibility. The entire system of the grantee shall be operated in a manner consistent with the principle of fairness and equal accessibility of its facilities, equipment, channels, studios, and other services to all citizens, businesses, public agencies, and other entities having a legitimate use for the system, and no one shall be arbitrarily excluded from its use.
5. Discontinuation of Service.
A. If a subscriber fails to pay any proper fee or charge for any service, the grantee may discontinue said service, provided that the subscriber has been given no less than 15 days’ prior notice of the intention to discontinue service.
B. If the grantee receives payment of all outstanding fees and charges, including any late charges, prior to the expiration of the 15th day after transmittal of said notice from the grantee, then the grantee shall not discontinue said service.
C. After any service has been discontinued, upon request of the subscriber accompanied by payment in full of all fees or charges due the grantee and the payment of an appropriate reconnection charge, if any, the grantee shall promptly reinstate said service.
Subscribers and users shall retain the right to deactivate their terminals, but shall continue to be responsible for charges until the grantee is notified to terminate service. The subscriber shall not be charged any fee for the cancellation of cable service. Grantee may charge reasonable fees for service downgrades as permitted under the Cable Act and FCC Regulations.
6. Private Easements. No cable, line, wire, amplifier, converter, or other piece of equipment owned by the grantee shall be installed by the grantee within private easements without first securing the written permission of the owner of the property involved, unless otherwise permitted under Federal law.