Any customer may file an appeal with the Superintendent to adjust the base allocation amount. The Superintendent may grant an adjustment to the customer appealing based on the following criteria:
1. For single-family residential use, the base allocation may be increased to 1,500 gallons per person per billing period for all individuals residing at the applicant’s residence for a period of more than 30 days.
2. For commercial, industrial, institutional, or other residential use, the base allocation may be increased based on factors appropriate to the individual customer, such as the average of the water billed during the previous winter (November 1 through March 31) and production, service, occupancy data provided by the customer.