All citations are to of the Administrative Code of the City of New York or Title 6 of the Rules of the City of New York.
Unless otherwise specified, the penalties set forth for each section of law or rule shall also apply to all subdivisions, paragraphs, subparagraphs, clauses, items, or any other provision contained therein. Each subdivision, paragraph, subparagraph, clause, item, or other provision charged in the Notice of Violation shall constitute a separate violation of the law or rule.
For the fine amounts marked by a single asterisk, if the respondent timely submits the appropriate proof of having cured a first-time violation, the respondent will not be subject to a civil penalty pursuant to Local Law 153 of 2013.
Unless otherwise specified by law, a second or third or subsequent violation means a sustained violation by the same respondent of the same provision of law, rule, or regulation within two years of the prior violation(s).
In certain cases, the Department may ask for license suspension or revocation, as permitted by statute. If a respondent is found in violation of multiple provisions that require a suspension period, the suspension periods shall run concurrently.
The parties shall be authorized to present evidence to mitigate the license revocation or suspension period within the date range marked by two asterisks (**).
Citation | Violation Description
| First Violation | First Default | Second Violation | Second Default | Third and Subsequent Violation | Third and Subsequent Default |
Citation | Violation Description
| First Violation | First Default | Second Violation | Second Default | Third and Subsequent Violation | Third and Subsequent Default |
Admin. Code § 20-412 | Operating business as an electronic or home appliance service dealer without a license | $100 per day | $100 per day | $100 per day | $100 per day | $100 per day | $100 per day |
Admin. Code § 20-417(1) through (5) | Failure to comply with the duties of an electronic or home appliance service dealer licensee | $175 | $175 | $300 | $300 | $500 | $500 |
Admin. Code § 20-417(6) | Failure to display the required repair sign | $175 | $175 | $300 | $300 | $500 | $500 |
Admin. Code § 20-417(7) | Failure to carry required insurance | $500 | $500 | $500 | $500 | $500 | $500 |
Admin. Code § 20-420 | Engaging in prohibited practices | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-251 | Engaging in prohibited practices | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-252 | Improper advertising by service dealers | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-253 | Failure to display required information | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-253(a)(1) | Failure to display required information regarding service dealer's true identity | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-253(a)(2) | Failure to display required information regarding "cash only" or "cash or certified check" only policy | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-253(a)(3) | Failure to display required notice
| $175* | $175* | $300 | $300 | $500 | $500 |
6 RCNY § 2-254 | Failure to comply with disclosure required for repairs made on licensee's premises | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-255 | Failure to comply with disclosure required for repairs made in the customer's home | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-256 | Failure to comply with estimated completion date requirements | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-257 | Failure to comply with final bill requirements | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-258 | Failure to give or maintain copies of documents | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-259 | Improper return of removed parts | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-260 | Failure to comply with the picture tubes requirements | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-261 | Improper warranty or guarantees | $175 | $175 | $300 | $300 | $500 | $500 |
6 RCNY § 2-262 | Improper insurance coverage | $175 (plus 0 to 15 day suspension)** | $175 (plus 15 day suspension) | $300 (plus 0 to 30 day suspension)** | $300 (plus 30 day suspension) | $500 (plus license revocation)** | $500 (plus license revocation) |
(Added City Record 8/22/2016, eff. 8/22/2016; amended City Record 1/14/2019, eff. 2/13/2019; amended City Record 11/26/2021, eff. 12/26/2021)