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§ 2-322 Oral Disclosures.
   (a)   It is a deceptive practice for a storage warehouse operator to fail to disclose to a consumer in response to a telephone inquiry about storage:
      (1)   that the consumer has a right to a written estimate based on a physical inspection of the consumer's goods before any goods are removed by the warehouse operator;
      (2)   the charge, if applicable, but not exceeding $20, for the written estimate based upon a physical inspection;
      (3)   the street address and borough where the goods will be stored;
      (4)   whether there is a minimum monthly storage charge or charge for a minimum number of months' storage and, if so, the amount of the charges;
      (5)   the warehouse operator's storage rate per unit;
      (6)   the total charge customarily imposed by the warehouse operator for three months' storage of the following bedroom furniture:
         1 double bed or 2 single beds
         1 bureau or dresser
         1 chair
         1 night table
      (7)   whether the warehouse operator imposes charges for warehouse labor in, padding, papering, storage preparation, or sanitizing and, if so, the amount of the charges;
      (8)   the warehouse operator's transportation charges to the warehouse;
      (9)   the warehouse operator's charge for containers;
      (10)   the warehouse operator's charge for packing;
      (11)   any other charges that will be imposed by the warehouse operator.
   (b)   It is a deceptive practice for a storage warehouse operator to fail to:
      (1)   give a consumer a printed copy of the oral disclosures prior to picking up the goods for storage;
      (2)   retain a copy of the disclosures signed by the consumer acknowledging receipt thereof.
   (c)   It is a deceptive practice for a storage warehouse operator to represent any service as legally mandatory when it is optional (e.g. sanitizing).
(Amended City Record 7/26/2018, eff. 8/25/2018)