(A)
In the event service charges are not paid before the close of the second succeeding calendar month following the date of billing, notice shall be issued to the user in default that service shall be discontinued. The notice shall provide that the user may have the opportunity to dispute the appropriateness of the disconnection by requesting a hearing before the Department of the Board of Works by sending a written notice within seven days of the date of the disconnection notice to the city's Utility Department. If a written dispute is received from the user, it shall be placed on the agenda and heard at the next scheduled Board of Works meeting and the issues shall be decided by a majority of the Board of Works.
(B) For service to be reinstated, payments on shut-off notices must be paid at the utility office.
(C) If disconnection for nonpayment occurs, the entire account balance, plus a reconnection fee, must be paid prior to restoration of service.
(D) A utility meter must be read at a minimum of once every six months by an authorized utility representative. In addition to discontinuance of service for the customer's failure to provide the utility access for regular meter readings, and after a period of six months without a read, the utility will require the customer to install a radio reading device to ensure future reads. The failure of the customer to provide the utility access for such installation shall be grounds for discontinuance of service. Arrangements with the utility for installation of the device shall be made within ten days after notification of such required installation.
(E) The Clerk-Treasurer is authorized and directed to cause duly qualified representatives of the Utility Department, or other employee in charge of the operation, to shut off and reinstate water service in accordance with the provisions of this section.
(Prior Code, § 50.17) (Ord. 653, passed 12-1-1958; Ord. 688, passed 8-23-1961; Ord. G-9-78, passed 9-12-1978; Ord. G-84-26, passed 12-11-1984; Ord. G-86-6, passed 3-11-1986; Ord. G-13-11, passed 7-23-2013; Ord. G-18-12, passed 6-26-2018)