Any consumer feeling himself/herself aggrieved by reason of any controversy with the authorized agents of the governing body may appear before the governing body and present his/her grievance. Any consumer who considers himself/herself aggrieved by being required to pay the charge demanded for the use of the sewer, or for the resumption of sewer service after the same shall have been shut off, shall pay such charge under protest, in which event the Municipal Clerk shall write on the receipt given such customer the words, “Paid Under Protest.” Such consumer may then present his/her verified claim in the manner provided for presenting claims to the governing body for a refund of the amount so paid under protest. Such claims shall then be considered by the governing body in the same manner as other claims against the Municipality.
(Ord. 445, passed 11-4-03)