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§ 52.015 COMPLAINTS.
   (A)   Any consumer feeling himself or herself aggrieved by reason of any controversy with the Utilities Superintendent or Municipal Clerk-Treasurer may appear before the governing body and present his or her grievance. Any consumer who considers himself or herself aggrieved by being required to pay the charge demanded for the use of water, or for the resumption of water service after the same shall have been shut off, shall pay such charge under protest, in which event, the Municipal Clerk-Treasurer shall write on the receipt given such customer the words “Paid Under Protest.”
   (B)   Such consumer may then present his or her verified claim in the manner provided for presenting claims to the governing body for a refund of the amount so paid under protest. Such claims shall then be considered by the governing body in this same manner as other claims against the municipality as set forth in § 34.04.
(Prior Code, § 3-119)
§ 52.016 SERVICE TO NONRESIDENTS.
   The municipality shall not supply water service to any person outside the corporate limits without special permission from the governing body; provided, that the entire cost of laying mains, service pipe and supply pipe shall be paid by the consumer. All mains, service pipe and supply lines shall meet the standards set by the governing body in regard to size of lines, material used and workmanship, and further, be subject to inspection by the Utilities Superintendent prior to being backfilled. Nothing herein shall be construed to obligate the municipality to provide water service to nonresidents.
(Neb. RS 17-537) (Prior Code, § 3-120)
§ 52.017 INSPECTIONS.
   The Utilities Superintendent or his or her duly authorized agents shall have free access at any reasonable time to all parts of each premises and building to or in which water is delivered for the purpose of examining the pipes, fixtures and other portions of the system to ascertain whether there is any disrepair or unnecessary waste of water.
(Neb. RS 17-537) (Prior Code, § 3-121)
§ 52.018 REPAIRS.
   (A)   Repairs to the service pipe (any repair from the shutoff to the structure(s)) shall be made by and at the expense of the customer. All other repairs to the property of the Municipal Water Department, including metering equipment, shall be made by the municipality at the expense of the customer.
   (B)   When metering equipment is worn out, it shall be replaced and reset by the municipality at the expense of the municipality. If the customer permits or allows water metering equipment to be damaged, injured, destroyed or removed through his or her own recklessness, carelessness or neglect so that the metering equipment must be repaired or replaced, the Utilities Superintendent shall bill and collect from the customer the cost of such meter repair or replacement in the same manner as water rent is collected. Permitting a water meter to be damaged or destroyed by freezing shall always be considered negligence on the part of the customer. All meters shall be tested at the customer’s request, at the expense of the customer, any reasonable number of times; provided, that if the test shows the water meter to be running 2% fast or more, the expense of such test shall be borne by the municipality. The municipality reserves the right to test any water service meter at any time, and if said meter is found to be beyond repair, the municipality shall always have the right to place a new meter on the customer’s water service fixtures at municipal expense. Should a consumer’s meter fail to register properly, the customer shall be charged for water during the time the meter is out of repair on the basis of the bi-monthly consumption during the same two months of the preceding year; provided, that if no such basis for comparison exists, the customer shall be charged such amount as may be reasonably fixed by the governing body.
(Prior Code, § 3-122)
Statutory reference:
   Grant of power to regulate waterworks; rates, see Neb. RS 17-542
§ 52.019 FLUORIDE PROHIBITED.
   Fluoride shall not be added to the water supply of the village.
(Neb. RS 71-3305) (Prior Code, § 3-123) Penalty, see § 52.999
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