(A) Bills. Bills rendered periodically to customers for water service shall show at least the following information:
(1) The meter readings of the meter at the beginning and ending period for which the bill is rendered and the billing date;
(2) The previous balance, if any;
(3) The amount of the bill;
(4) The sum of the amount of the bill and the late payment charge, if any;
(5) The date on which the bill becomes delinquent and on which a late payment charge will be added to the bill.
(B) Delinquencies. A Water/Sewer Department bill is due immediately upon receipt. The bill shall list a net amount due and a gross amount due. The net amount may be paid through and including the 20th of the month in which the bill is mailed. The gross amount includes a late payment penalty of 10% and the gross amount must be paid if the bill is not paid on or before the 20th of the month in which the bill is mailed.
(C) Estimated billing. The Water Department may estimate the bill of any customer pursuant to a billing procedure approved by the Utility Board or for other good cause, including, but not limited to: request of customer; inclement weather; labor union disputes; inaccessibility of a customer’s meter if the utility has made a reasonable attempt to read it; and other circumstances beyond the control of the Water Department or its personnel.
(Ord. 93-17, passed 9-13-93)